General

You’ve Spoken—We’ve Listened: Refill Kits Just Got a Makeover

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Hey everyone,

We’ve been listening to your feedback, and we’re making some changes that we think you’ll really like—starting with how we package and sell our refill kits.

Bye-bye gift boxes, hello sleek pouches

We’re ditching the old gift box packaging and switching to a smart, modern pouch that holds everything you need for a full refill. It’s simpler, easier to store, and helps cut down on packaging waste.

And yep—it’s now £1 cheaper

Thanks to the switch, we’re dropping the price of the full refill kit by £1. Same scent you love, just a bit lighter on the packing (and your wallet).

Modular refills: Buy only what you need

You’ve told us you want more flexibility, and we’ve heard you. With our new modular refill setup, you can now top up your diffuser your way, whenever it suits you. Choose from:

-100ml or 200ml scent refills
-Replacement reeds
-Replacement funnels
It means less waste, more control, and no need to buy parts you don’t actually need.

A heads up—our Loch Fyne loyalty program is ending

As we make this switch, we’ll also be saying goodbye to our Loch Fyne loyalty program at the end of September. So if you’ve got bottles to return, be sure to send them in before then to grab your last free refill.

Thanks for helping shape the way we do things. We’re always looking for ways to improve, and we’re really excited about this next step.

Cheers,
The Loch Fyne Candles Crew